Privacy Policy

TrademarkISG (“TMISG” or “we” or “us”) understands and respects the importance of your privacy.  This privacy policy (“Privacy Policy”) describes the type of information we collect from you, how we collect such information, how we use such information, and how we share such information.  

Please read this Privacy Policy carefully, and contact us at [email protected] if you have any questions or concerns regarding how we handle your Personal Information (defined below).  

This Privacy Policy is incorporated into our Terms of Use

By using this Website, you accept our Terms of Use, including the terms of this Privacy Policy.  You must be at least 18 years of age or older to use this Website.  

We reserve the right to make changes to this Privacy Policy at any time.  Accordingly, we ask that you revisit this page periodically to review any changes that have been made to our Privacy Policy since your last visit.  The date of the last update to this Privacy Policy can be found at the bottom of this Privacy Policy.         

TMISG will keep all Personal Information provided to us through use of the TMISG website (the “Website”) on a secure server and will comply with all applicable laws and regulations concerning consumer privacy.  However, while we strive to keep our server and connections secure, we cannot guarantee any transmission to be 100% secure.  As such, we disclaim any liability for the theft, loss, interception of, or unauthorized access or damage to your data or communications by using the Website.  By using this Website, you acknowledge that you understand and assume these risks.  

If you believe there has been any unauthorized access to or use of your account, please contact us immediately at [email protected]

This Privacy Policy only applies to the TMISG website and does not apply to other websites which you may access through links on the Website.  Accordingly, you should review the applicable policies for other websites by accessing the respective policies from those websites. 

HOW WE COLLECT INFORMATION FROM YOU

  • Personal Information

When you place an order through the Website, we require you to provide us with personal information (“Personal Information”) to use and access our products and services.  Personal Information is collected only when you access the Website and voluntarily provide such information (e.g. by creating an account with us) or when you communicate with us by telephone or other methods (e.g. live chat or e-mail) and provide such information.  Personal Information collected through the Website and communications that may arise as a result of your use of the Website includes the following types of information:

  • First and last name
  • Mailing address
  • Telephone number
  • E-mail address
  • Username and password
  • Trademark application data (e.g. applicant info, business website URL, trademark use information)
  • Financial data (e.g. credit/debit card information for payment)
  • Other personally identifiable information you provide to us
  • Electronic and Telephone Communications

When you contact our customer service representatives electronically via chat or by telephone, your conversations may be logged for quality assurance purposes.  

  • Traffic Data

TMISG may, on its own or through use of third party service providers, use methods to recognize and record visitor data (e.g. IP addresses, types of computer, browser settings).  TMISG may also use the standard cookie feature of major browser applications to internally developed codes to store small pieces of data on users’ computers.  TMISG does not capture any personally identifiable information in cookies or use cookies to obtain personally identifiable information.  

HOW WE USE THE INFORMATION WE COLLECT FROM YOU

We may use your Personal Information to provide the services you request through the Website, including to process payment through merchant account services, to deliver our products and services to you, and to analyze our customer demographics.  We may also use your contact information to communicate with you and to follow up with you on transactions you initiate through the Website.  

Traffic data collected through the Website are used to gather general statistics and information about our customers and visitors.  However, we do not use traffic data in a way that specifically identifies the users.  

HOW WE SHARE THE INFORMATION WE COLLECT FROM YOU

TMISG may share your Personal Information with certain parties that provide support services to us as well as with other third parties, upon your consent.  For instance, when you place an order with us, your information is shared with JR and his assistants so that they may provide their services to you.  

Certain Personal Information may become part of publicly available records when documents containing such information are filed on your behalf with the United States Patent and Trademark Office (“USPTO”) by third parties through use of the technology provided by this Website, upon your consent.    

Also, when you place an order with us, we may share the financial information you provide to us (e.g. credit card information) with third party merchant account services providers in order to process payment or obtain authorization for payment.  

Unless specifically authorized by you, we do not share your Personal Information with third parties for marketing purposes.  We may provide information to third parties in response to a subpoena or to otherwise comply with the law.  

You may turn off your cookies feature in your browser by changing its settings.  Also, you may choose to not share your Personal Information with us by not providing it to us.  However, we may not be able to provide our products and services to you if we do not have sufficient information from you in order to process a transaction.    

HOW YOU CAN MANAGE YOUR ACCOUNT INFORMATION ON THE WEBSITE

It is your responsibility to keep your account information updated and to confirm its accuracy.  

Once you have created an account with us, you may manage your account information by logging into the Website and clicking on [enter instructions here]…

If you wish to cancel your account, please send us a cancellation request by [email protected]

If you do not wish to receive promotional information from TMISG, you may unsubscribe from our mailing list by changing the preferences on your user account.

Updated on April 22, 2019

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